Responsible Gaming — Play Smart, Stay in Control

Our Commitment to Player Wellbeing

cbajic was built with Bangladeshi players in mind — from the BDT payment options via bKash, Nagad, Rocket, and Upay, to the cricket markets covering BPL and T20 internationals that millions of fans follow passionately across Dhaka, Chittagong, and Sylhet. That same player-first philosophy extends to how cbajic approaches responsible gaming. We believe that a platform which fails to protect its players is not a platform worth using.

Responsible gaming at cbajic is not a compliance checkbox. It is an active, ongoing commitment that is reflected in our product design, our team training, our account monitoring processes, and the tools we make available to every registered player. We monitor account activity for patterns that may indicate problem gambling — such as rapid deposit sequences, significant increases in betting frequency, or large single-session losses relative to account history — and may proactively reach out to players whose behaviour raises concern.

Age Verification and Underage Gambling Prevention

cbajic's minimum age requirement of 18 years is non-negotiable. During registration, players are required to confirm that they meet this age requirement. Identity verification (KYC) is required before any withdrawal is processed, and cbajic may request documentary age verification — such as a National ID card, passport, or birth certificate — at any point during a player's account lifecycle.

If cbajic has reasonable grounds to suspect that a registered player may be under 18, the account will be suspended pending verification. Any funds deposited by an underage player will be refunded to the source payment method; no winnings from real-money play will be paid out where the player is found to be under 18 at the time of play.

Parents and guardians in Bangladesh are encouraged to use parental control software on shared devices to prevent underage access to gambling sites. cbajic recommends blocking gambling-related URLs on any device accessible to minors.

Reality Checks and Account Monitoring

cbajic's platform includes automated reality-check notifications that prompt players to review their session activity at regular intervals. These prompts display total time spent in the current session, net win or loss for the session, and total deposits made during the current day. Players who have set session time reminders will also receive these prompts at their chosen interval regardless of game type — whether playing slots, live casino games, cricket betting markets, or fishing games.

In addition to player-initiated tools, cbajic's responsible gaming team conducts regular reviews of account activity and may contact players directly if patterns consistent with excessive or problematic play are identified. This proactive approach is part of cbajic's broader commitment to player wellbeing.

Deposit Limits — How They Work in Practice

Players may set deposit limits at the daily, weekly, or monthly level. Multiple limit levels may be active simultaneously — for example, a player may set both a daily limit of ৳2,000 and a weekly limit of ৳8,000. When either limit is reached, further deposits are declined automatically by the platform until the relevant period resets.

Requests to increase a deposit limit are subject to a mandatory 24-hour cooling-off period before the increase takes effect. This cooling period is intentional — it provides time for considered decision-making rather than impulsive adjustment. Requests to decrease a deposit limit take effect immediately, with no waiting period, so that players who recognise they need to reduce their spending can do so without delay.

Self-Exclusion — Scope and Reinstatement

Self-exclusion at cbajic is a serious measure and is implemented with that gravity in mind. Upon receiving a self-exclusion request — whether submitted via live chat, by email to [email protected], or through account settings — cbajic will:

• Close access to the cbajic Platform within one hour of the confirmed request;
• Suppress all marketing and promotional communications for the duration of the exclusion;
• Prevent the player from creating a new cbajic account during the exclusion period;
• Allow withdrawal of any available account balance subject to standard KYC verification.

Players who have self-excluded for a defined period (six months or one year) may request reinstatement after the exclusion period expires. Reinstatement is not automatic — the player must actively contact cbajic support, and a brief review will be conducted to confirm that the player is approaching reinstatement with a clear and considered intention. Permanent self-exclusion may only be reviewed after a minimum of six months and requires a formal written request.

Responsible Gaming and Bonuses

cbajic does not offer bonuses or promotional incentives that are specifically designed to encourage players to gamble beyond their means or that target players who have recently shown signs of problematic gambling behaviour. Players who are subject to an active cooling-off period or self-exclusion are automatically excluded from all promotional campaigns for the duration of those restrictions. cbajic's bonus terms are set out in full in the Terms & Conditions.

Financial Awareness and Gambling Budgeting

cbajic strongly recommends that all players — particularly those in Bangladesh who use mobile banking services like bKash and Nagad for deposits and withdrawals — treat their gambling account as a dedicated leisure budget that is entirely separate from household, savings, or emergency funds. A practical approach is to transfer only your intended gambling budget to your payment wallet before depositing, rather than having unrestricted access to a large balance while playing.

Remember that the ৳ Taka you deposit represents real money with real-world value. Every bet carries a house edge, meaning that over time the platform has a statistical advantage. This is normal and expected — gambling is a form of paid entertainment, not a wealth-building strategy. cbajic encourages every player to approach each session with that framing firmly in mind.