cbajic is committed to protecting the privacy of every player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, and how it is kept secure.
Your Privacy at a Glance
These highlights summarise cbajic's key data protection principles. The full legal text of our Privacy Policy follows below and governs in all cases.
cbajic collects only the personal data that is strictly necessary to provide platform services, verify player identity, process BDT transactions, and meet our compliance obligations. We do not collect data speculatively or for undisclosed purposes.
All data transmitted between your device and cbajic.club is protected by SSL/TLS encryption. Sensitive account and payment data stored on our servers is encrypted at rest. cbajic does not store full card numbers or mobile wallet PINs.
cbajic will never sell, rent, or trade your personal data to third-party marketers. Data shared with service partners — such as KYC providers and payment processors — is limited to what is necessary for them to deliver their specific service to you.
You have the right to access, correct, or request deletion of your personal data held by cbajic at any time. You may also request a portable copy of your data or object to certain processing activities by contacting our support team.
cbajic uses cookies and similar technologies solely to maintain session state, prevent fraud, and understand aggregate Platform usage. We do not use third-party advertising cookies. Our cookie practices are described in full in Section 8 of this Policy.
cbajic retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Account data is retained for a minimum of five years after account closure for anti-money-laundering compliance purposes.
By registering an account or using the cbajic Platform you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the cbajic Platform.
1.1 cbajic operates the online sports betting and casino platform accessible at cbajic.club (the "Platform"). References to "cbajic", "we", "us", or "our" in this Privacy Policy refer to the operator of the cbajic Platform.
1.2 cbajic acts as the data controller in respect of the personal data of registered players and visitors to cbajic.club. As data controller, cbajic determines the purposes and means by which personal data is processed on the Platform.
1.3 This Privacy Policy applies to all personal data collected through the cbajic website at cbajic.club, any associated mobile applications, and any communications between you and cbajic's support team, whether by live chat, email, or other channels.
1.4 This Privacy Policy should be read together with cbajic's Terms & Conditions and Responsible Gaming Policy. In the event of any inconsistency between this Policy and any other document, this Privacy Policy shall govern with respect to privacy and data protection matters.
2.1 cbajic collects personal data across three broad categories. The table below sets out what data is collected, in which context it arises, and whether provision is mandatory or voluntary.
| Category | Data Elements | Context | Required? |
|---|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration and KYC verification | Mandatory |
| Contact Data | Email address, phone number, residential address | Account registration and support communications | Mandatory |
| Identity Documents | National ID, passport, driving licence, proof of address | KYC verification prior to withdrawal processing | Mandatory for withdrawals |
| Financial Data | bKash / Nagad / Rocket / Upay account numbers, bank account details, transaction history | Deposits, withdrawals, and payment verification | Mandatory for transactions |
| Account Activity Data | Login timestamps, bet history, game play records, session duration, deposit and withdrawal records | Platform use and responsible gaming monitoring | Automatically collected |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution | Security, fraud prevention, and platform optimisation | Automatically collected |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Customer support and dispute resolution | Provided voluntarily |
| Preference Data | Preferred language, responsible gaming limit settings, marketing preferences | Platform personalisation and compliance | Provided voluntarily |
2.2 cbajic does not collect special categories of sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — unless specifically required by law or with your explicit consent.
2.3 cbajic does not knowingly collect personal data from individuals under the age of 18. See Section 11 for our full children's privacy policy.
3.1 Directly from You. The majority of personal data cbajic holds about you is provided directly by you during registration, KYC verification, payment processing, support interactions, and when you update your account settings.
3.2 Automatically Through Platform Use. When you access cbajic.club, our servers automatically record technical data including your IP address, device identifiers, browser characteristics, pages visited, and the duration of your session. This data is collected through server logs, cookies, and similar technologies described in Section 8.
3.3 From Third-Party Service Providers. cbajic may receive data about you from third-party providers in the following circumstances:
3.4 From Publicly Available Sources. In certain compliance contexts, cbajic may consult publicly available sources — such as sanctions lists, politically exposed persons (PEP) databases, and adverse media — as part of its anti-money-laundering due diligence processes.
4.1 cbajic processes your personal data only where a valid legal basis exists. The following table sets out our processing purposes and the corresponding legal bases.
| Processing Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Identity, Contact | Performance of contract |
| Identity verification (KYC) | Identity, Identity Documents, Financial | Legal obligation; Performance of contract |
| Processing deposits and withdrawals | Financial, Identity | Performance of contract |
| Fraud prevention and security monitoring | Technical, Account Activity | Legitimate interests; Legal obligation |
| Anti-money-laundering compliance | Identity, Financial, Account Activity | Legal obligation |
| Responsible gaming monitoring | Account Activity, Preference | Legal obligation; Legitimate interests |
| Customer support and dispute resolution | Communications, Identity, Account Activity | Performance of contract; Legitimate interests |
| Platform improvement and analytics | Technical, Account Activity (aggregated) | Legitimate interests |
| Service communications (account notices, policy updates) | Contact | Performance of contract; Legal obligation |
| Promotional communications (where opted in) | Contact, Preference | Consent |
4.2 Where cbajic relies on consent as the legal basis for processing — specifically for promotional communications — you may withdraw that consent at any time by updating your account preferences or by contacting the cbajic support team. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.
4.3 Where cbajic relies on legitimate interests as a legal basis, we have carried out a balancing assessment and are satisfied that our legitimate interests are not overridden by your fundamental rights and freedoms in the relevant processing context.
5.1 cbajic does not sell, rent, or trade your personal data to any third party. Personal data is shared only in the circumstances described in this Section.
cbajic shares personal data with third-party service providers who act as data processors on our behalf. These providers are contractually bound to process data only on cbajic's instructions, to maintain appropriate security standards, and not to use the data for their own purposes. Categories of processors include:
cbajic may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where required to do so by applicable law, by court order, or where cbajic reasonably believes disclosure is necessary to protect the legal rights of cbajic, its players, or third parties, or to prevent fraud or other criminal activity.
In the event of a merger, acquisition, restructuring, or sale of some or all of cbajic's assets, personal data held by cbajic may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer via email and will be informed of any changes to data processing arrangements that result from it.
6.1 Some of cbajic's third-party service providers operate infrastructure in locations outside Bangladesh. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that in Bangladesh, cbajic will implement appropriate safeguards to protect the data in transit and at the destination location.
6.2 Appropriate safeguards may include contractual clauses that bind the recipient to process data to a standard equivalent to that required within Bangladesh, technical security measures including encryption, and access controls that restrict data to authorised personnel only.
6.3 By using the cbajic Platform, you acknowledge that your data may be processed by service providers located outside Bangladesh as described in this Section. cbajic will not transfer data to any provider that cannot demonstrate adequate data protection standards.
7.1 cbajic retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any overriding legal, regulatory, or compliance obligations that require longer retention.
7.2 The following retention periods apply as a general guide:
7.3 When the applicable retention period expires, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Anonymised data may be retained indefinitely for aggregate analytics purposes.
8.1 cbajic uses cookies and similar tracking technologies (collectively "cookies") on cbajic.club. A cookie is a small text file placed on your device by a web server. Cookies do not contain executable code and cannot be used to deliver viruses or malware.
8.2 cbajic uses the following categories of cookies:
8.3 cbajic does not use third-party advertising cookies or behavioural targeting cookies. No data collected via cbajic cookies is sold to or shared with advertising networks.
8.4 You may control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will impair your ability to log in and use core Platform features. Detailed guidance on managing cookies is available through your browser's help documentation.
9.1 Subject to applicable law, you have the following rights in respect of personal data cbajic holds about you. To exercise any of these rights, please contact the cbajic support team using the contact details in Section 14.
9.2 cbajic will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be informed of the extension and the reasons for it.
9.3 cbajic will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
10.1 cbajic implements a comprehensive set of technical and organisational security measures to protect personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, cbajic will notify you without undue delay in accordance with applicable data protection law. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps cbajic is taking to address the breach.
10.3 While cbajic takes all reasonable steps to protect your data, no internet transmission or electronic storage method is completely secure. You are responsible for keeping your account credentials confidential. If you suspect your account has been compromised, please contact cbajic support immediately.
11.1 The cbajic Platform is intended exclusively for adults aged 18 years and above. cbajic does not knowingly collect, process, or retain personal data from any individual under the age of 18.
11.2 If cbajic discovers or has reason to believe that it has collected personal data from an individual under the age of 18, it will take immediate steps to close the account, delete the data, and return any funds deposited to the source payment method where technically possible.
11.3 If you are a parent or guardian and have reason to believe that a minor in your care has registered an account on the cbajic Platform, please contact the cbajic support team immediately at [email protected] so that the matter can be investigated and resolved promptly.
12.1 The cbajic Platform integrates game content from third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, among others. These studios may process certain technical data relating to your gameplay within their game environments. cbajic recommends reviewing the privacy policies of these studios where their data practices are material to you.
12.2 The cbajic Platform does not contain links to external third-party websites. However, payment method providers — including bKash, Nagad, Rocket, and Upay — operate under their own privacy policies in respect of data processed through their platforms when you use their services to deposit or withdraw funds. cbajic is not responsible for the data practices of these independent providers.
12.3 cbajic is not responsible for the privacy practices of any entity that is not under cbajic's direct operational control. This Privacy Policy applies solely to data processed by cbajic in its capacity as data controller for the cbajic Platform.
13.1 cbajic reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. The version number and effective date at the top of this document will be updated whenever material changes are made.
13.2 When material changes are made to this Policy, cbajic will notify registered players by email and will display a prominent notice on cbajic.club for a period of at least 14 days before the changes take effect. For minor changes — such as typographical corrections or clarifications that do not affect your rights — cbajic may update the Policy without separate notice.
13.3 Your continued use of the cbajic Platform after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you should stop using the Platform and may request account closure as described in the Terms & Conditions.
14.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a privacy-related complaint, please contact the cbajic data protection team using the following details:
14.2 cbajic will acknowledge all privacy-related communications within 48 hours and will provide a substantive response within the applicable timeframe set out in Section 9 of this Policy.
14.3 If you are not satisfied with cbajic's response to a privacy complaint, you may have the right to lodge a complaint with the competent data protection supervisory authority in your jurisdiction. cbajic encourages players to contact us directly in the first instance so that we have the opportunity to resolve the matter before escalation.
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